|About Us Harris Active Sports Ltd are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at onlinesales [at] harris-active [dot] co [dot] uk.|
Our Contact details:
Harris Active Sports Ltd
Unit D Wrexham Road Basildon Essex SS15 6PX United Kingdom
Phone: 01268 491036
Fax: 01268 544008
Email: onlinesales [at] harris-active [dot] co [dot] uk
VAT GB507 360367
|Making A Purchase Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.|
We accept credit card payment. If you are shopping from North America or anywhere else, place your order and your credit card company will convert the transaction to US Dollars or your own currency.
We accept Visa, Mastercard, Switch, Solo and Delta cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, snail mail or over the Internet.
|Shipping And Handling Delivery charges for retail sales orders exceeding £25.00 will be sent post-free to mainland England, Wales & Central Scotland. For smaller orders the postage charge is £4.00. Please contact us by email or phone for charges to other areas, overseas quotes welcome (PLEASE DO NOT PLACE INTERNATIONAL ORDERS ON THIS SITE). Please contact our sales office if you do not recieve your order within 3 working days|
|Delivery Schedule We will normally despatch your order the same day. So you will normally recieve your order within 3 business days . International orders are generally received in under 14 days.|
|Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.|
|Tax Charges For orders made from the UK or the European Union, 20% VAT is included.|
|Credit Card Security All credit card details are taken on a Secure Server connection (SSL), to ensure credit card security.|
We do not hold your credit card details as your payment will be processed by the WorldPay secure payment system.
|Guarantee Please report any problems with our products or service as soon as possible so they can be resolved asap. |
Contact our customer services on 01268 491036 or e-mail firstname.lastname@example.org
|Reaching Us If you need to reach us, please email us on onlinesales [at] harris-active [dot] co [dot] uk, alternatively, you can call on 01268 491036 (International +44 01268 491036) or fax us on 01268 544008 or write to us at Unit D Wrexham Road Basildon Essex SS15 6PX United Kingdom|
SECTION 1 - WHO WE ARE
We are Harris Active Sports.
SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?
When you purchase or contact us through our website, we collect the personal information you give us such as your name, address and email address. We use this information for sales and services communication. When you browse our website, we also automatically receive your computers internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Please see Section 6 for more details about specific cookies we collect.
With your permission, we may send you emails about our store, new products and other updates. We use Mailmanager for email marketing and to communicate with our clients. Mailmanager offers a double opt-in service and offer full visibility of any of your information used by this service and the option to unsubscribe which will delete any of your personal data. We do not have an expiry on the amount of time we will hold your data for. We do offer withdrawal of consent and deletion of your data at any time upon your request.
SECTION 3 - CONSENT
How do you get my consent?
How do I withdraw my consent or request my data to be removed?
If after you opt-in, you change your mind, you may withdraw your consent for us to store any personal data about you, contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at email@example.com or mailing us at:
HARRIS ACTIVE SPORTS
Unit D, Wrexham Road, Basildon, Essex. SS15 6PX
SECTION 4 - DATA
Our website is hosted on Pulsant's servers. Data is stored through Pulsant data storage, databases and the general hosting application. They store your data on a secure server behind a firewall.
In the rare occurrence of a data breach, which would significantly harm individuals, we will be report it within 72 hours to the ICO. We will also notify any customers affected.
SECTION 5 - THIRD-PARTY SERVICES
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.
SECTION 6 - SECURITY & COOKIES
To protect your personal information, we take precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit or debit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact our Privacy Compliance Officer at firstname.lastname@example.org or by mail at:
HARRIS ACTIVE SPORTS
Unit D, Wrexham Road, Basildon, Essex. SS15 6PX
|Returns Policy Our returns policy is in accordance with the Consumer Protection (Distance Selling) Regulations 2000.|
Please contact our sales office as soon as possible to report any faulty or damaged items and before returning any items.
We will only accept unwanted products for refunds within 7 days of delivery, provided that the goods are in an unopened and re-saleable condition. Postage and packing will not be refunded and returns should be sent by recorded delivery. On receipt of the returned goods we will refund you within 30days.
For return of defective products Please contact our sales office by phone 01268 491036 or e-mail email@example.com so that we can arrange for collection or return of goods to our warehouse.
We will then send you replacement products or a refund can be arranged.
We cannot accept liability for returned packages damaged during transit so we advise you to wrap the product adequately to prevent this happening.
You have the right to cancel your order at any time for any reason before delivery and within seven working days after the day of receiving your goods.
Our Returns address is:
HARRIS ACTIVE SPORTS LTD, Unit D, Wrexham Road, Laindon, Basildon, Essex SS15 6PX
Please contact our sales office before returning any items.
Rights, errors and changes reserved. Information from texts, illustrations and graphics subject to copyright protection and other protection laws. The content of these websites may not be copied, distributed or changed for commercial objectives or made accessibly to third parties. This website was compiled with the great care, but HARRIS ACTIVE SPORTS LTD cannot guarantee the absence of defects and accuracy of the information included herein. HARRIS ACTIVE SPORTS LTD does not assume any liability for damages which arise directly or indirectly from the use of this website.