Returns and Refunds Policy
Our returns policy is in accordance with the Consumer Protection Distance Selling Regulations and Consumer Rights Act 2015.
Please contact our sales office as soon as possible to report any faulty or damaged items and before returning any items.
We will only accept unwanted products for refunds within 14 days of delivery, provided that the goods are in an unopened and re-saleable condition. Postage and packing will not be refunded and returns should be sent by recorded delivery. On receipt of the returned goods we will refund you within 14 days.
For return of defective products Please contact our sales office by phone 01268 491036 or e-mail firstname.lastname@example.org so that we can arrange for collection or return of goods to our warehouse.
We will then send you replacement products or a refund can be arranged.
We cannot accept liability for returned packages damaged during transit so we advise you to wrap the product adequately to prevent this happening.
You have the right to cancel your order at any time for any reason before delivery and within 14 working days after the day of receiving your goods.
Our Returns address is:
HARRIS ACTIVE SPORTS LTD, Unit D, Wrexham Road, Laindon, Basildon, Essex SS15 6PX
Please contact our sales office before returning any items: Phone 01268 491036